At pk939, your privacy is not an afterthought. This Privacy Policy sets out exactly what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over it. Please read this document carefully before using the Platform.
Last reviewed: January 2026 | Applies to: pk939.camThese cards highlight the most important aspects of our privacy practices. They are a summary only — the full legally binding terms are in the document below.
We collect registration details, identity verification documents, transaction records, device and browser data, and session activity. We collect only what is necessary to operate the Platform, verify your identity and comply with applicable regulations.
Your data is used to operate your account, process transactions, deliver customer support, send relevant communications, detect fraud and meet our legal and regulatory obligations. We do not sell your personal data to third parties for their own marketing purposes.
Data may be shared with payment processing partners, identity verification providers, fraud detection services, game software suppliers and regulatory or law enforcement bodies where required. All third-party processors are bound by data processing agreements.
SSL/TLS encryption protects data in transit. Access controls and role-based permissions limit internal access. Regular security reviews are conducted. We do not store full payment card numbers on our servers. Your account password is stored in hashed form only.
Subject to applicable law, you have the right to access, correct or request deletion of your personal data, to restrict or object to processing, and to data portability. Requests can be submitted by contacting our support team at the address listed in this Policy.
We retain account data for as long as your account is active and for a minimum period thereafter as required by our regulatory obligations. Transaction records are typically retained for a minimum of five years. You may request deletion of non-mandatory data at any time.
This Privacy Policy ("Policy") is issued by pk939 ("we", "us", "our", "the Platform") and applies to all personal data collected through the pk939 website at pk939.cam ("the Site"), its associated mobile interfaces, and any communications between pk939 and its registered players or site visitors.
pk939 is an English-language online gaming platform designed primarily for players located in Pakistan. We recognise that users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar entrust us with sensitive personal information when they register and transact on the Platform. We take that responsibility seriously.
This Policy explains how we collect, process, store, share and protect your personal data. It also explains your rights in relation to that data and how you can exercise them. By accessing the Site or creating an account, you confirm that you have read and understood this Policy.
pk939 does not hold a Pakistani data protection licence and does not claim approval by the Government of Pakistan, PTA or any provincial data authority. Where Pakistani law applies to your data, you are responsible for understanding your rights under applicable local legislation. This Policy does not constitute legal advice.
In this Policy, the following terms carry the meanings set out below:
When you register an account, complete KYC verification, make deposits or withdrawals, contact support, or participate in promotions, you may provide us with the following categories of Personal Data:
When you access the Site, certain data is collected automatically through cookies and server logs, including:
We may receive Personal Data about you from third parties in the following contexts:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, DOB, CNIC, passport | Registration & KYC forms |
| Contact Data | Email, phone, address | Registration form |
| Financial Data | Transaction amounts (PKR), payment method refs | Deposits & withdrawals |
| Technical Data | IP address, device ID, browser | Automatic — server logs & cookies |
| Usage Data | Pages visited, session duration, bets placed | Automatic — analytics |
| Communications Data | Support messages, feedback | Direct contact with support team |
pk939 processes your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:
We do not process Sensitive Data (as defined in Section 2) unless strictly required for legal compliance purposes, such as processing health-related information provided voluntarily as part of a responsible gambling self-exclusion request.
We use the Personal Data we collect for the following purposes:
pk939 shares Personal Data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification and KYC providers, payment processing partners, fraud detection and AML screening services, cloud infrastructure providers, customer support software providers and game content suppliers. All such providers are engaged under written data processing agreements that restrict their use of your data to the purposes for which it was shared.
We may disclose your Personal Data to regulatory authorities, law enforcement agencies, courts or other government bodies where we are legally required or compelled to do so. This includes disclosures required under anti-money-laundering legislation, court orders or regulatory investigations. Where permitted by law, we will notify you of such a disclosure.
In the event of a merger, acquisition, restructuring or sale of all or part of pk939's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy terms applicable to your data going forward.
pk939 does not sell, rent or trade your Personal Data to third parties for their own independent marketing or commercial purposes. We do not share your data with advertisers or data brokers. Payment provider names mentioned in this Policy (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are referenced for contextual familiarity only — they do not endorse pk939 and are not data-sharing partners in any marketing capacity.
We require all third-party processors to implement appropriate technical and organisational security measures and to process Personal Data only on our documented instructions. We do not authorise any processor to use your data for their own purposes.
Cookies are small text files stored on your device when you visit a website. They allow the Site to recognise your browser, remember your preferences and gather analytical information about how the Site is used. We also use similar technologies such as web beacons and local storage for related purposes.
You can manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use core features of the Platform, including logging in and placing bets. Instructions for managing cookies are available in your browser's help documentation.
pk939 implements a range of technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
While we take robust precautions, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data. In the event of a significant data breach that affects your rights and freedoms, we will notify you as required by applicable law.
We retain your Personal Data for no longer than is necessary for the purposes for which it was collected, taking into account our legal, regulatory and operational obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory & AML compliance |
| Transaction Records | Minimum 5 years from transaction date | Financial regulation & audit requirements |
| KYC Documents | Duration of account + 5 years post-closure | Legal obligation |
| Support Communications | 3 years from last interaction | Dispute resolution & quality assurance |
| Technical & Usage Logs | Up to 12 months on a rolling basis | Security monitoring & analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent management compliance |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
pk939 may process or store your Personal Data in countries outside Pakistan, including countries where pk939's infrastructure, third-party processors or licensing authority are based. Such transfers may be to countries that do not have data protection laws equivalent to those that may apply in your jurisdiction.
Where Personal Data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, including data processing agreements with receiving parties that impose equivalent data protection standards. By using the Platform, you acknowledge that your Personal Data may be transferred and processed outside Pakistan for the purposes described in this Policy.
Subject to the laws applicable in your jurisdiction, you may hold some or all of the following rights in relation to your Personal Data:
To exercise any of the above rights, please contact our support team using the details in Section 14. We will respond to your request within a reasonable timeframe, and in any event within 30 days unless an extension is required and communicated to you. We may request proof of identity before actioning a request.
The pk939 Platform is strictly for adults aged 18 and over, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from individuals under the minimum eligible age. Age verification is a mandatory part of the registration and KYC process.
If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data, void any associated transactions and permanently close the account. If you believe that a minor has registered on the Platform, please notify us immediately at [email protected].
Adults 18+ only. Local laws in Pakistan and other jurisdictions may impose additional restrictions. Players are responsible for ensuring their participation complies with all applicable local age restrictions and gambling laws.
pk939 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated via a prominent notice on the Site and, where practicable, by email to your registered address. The revised Policy will display the date of the most recent review at the top of the document.
Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree with the updated terms, you should cease using the Platform and may request account closure by contacting our support team.
If you have questions, concerns or requests relating to this Privacy Policy or our data processing practices, please contact the pk939 data support team. We are available 24 hours a day, seven days a week.
Email:
Please copy the address above and paste it into your email client. Do not click — this is intentionally displayed as plain text. For data rights requests, please include "Privacy Request" in your subject line for priority handling. Support is available in English; Urdu assistance is available on request.
Your data is handled with care at every step. If you have questions about how we protect your information, our support team is always available. Ready to explore the Platform?
Adults 18+ only. Local laws may restrict gambling. Not affiliated with any Pakistani authority or financial institution.